The 8-8 Guarantee

If you buy an Up Learn course and complete it, we guarantee you’ll get at least two 8 grades or we’ll give you your money back!

We know.|It sounds too good to be true.|But it’s not.|

Just reach an Up Score of 90% for each science, and you are good to go.

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THE BEST POSSIBLE GCSE SUPPORT FOR ANY STUDENT

A stamp of excellence

We offer an 8-8 guarantee because Up Learn courses are of the highest quality and contain everything that students need to get top grades.  

Each course video is crafted precisely, leveraging cognitive science research to ensure that students’ understand and retain information as efficiently and effectively as possible.  Quizzes give immediate feedback on why answers are right or wrong, whilst our AI builds a picture of students’ strengths and weaknesses over time.

USING THE GUARANTEE

What you need to know

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1. Enrolment is automatic

All students who buy the GCSE Combined Science course are automatically enrolled in the 8–8 Money-Back Guarantee.

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2. Qualifying for the guarantee

All you have to do is complete the course.

A course is considered completed when a student achieves an Up Score of 90% or above in Biology, Chemistry and Physics, and maintains this up to the day of their exams.

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3. Qualifying exams

You must sit AQA GCSE Combined Science – Trilogy (Higher Tier) to be eligible for a refund.

The guarantee applies to exams taken from 2027 onwards. Foundation Tier and Synergy exams are not covered.

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4. Claim within 14 days

Show us an official exam-board issued document with your grades within 14 days of the relevant results day and we’ll immediately refund you in full

Frequently asked questions

Although using Up Learn helps you maximise the impact of your efforts, you will still have to put work in to complete Up Learn and reach 8–8.

Our research has found that the more time students spend on Up Learn, the more their grades improve.

For some students, it makes sense to complete the Up Learn GCSE Combined Science course — these students unlock the 8–8 Money-Back Guarantee.

Other students will use Up Learn to patch specific gaps in their knowledge, without needing to complete the course. These students won’t aim to unlock the money-back guarantee, but can still go on to achieve 8–8 (or whatever their target grade is). This is similar to how students would use a tutor.
If you complete Up Learn and don’t get two grade 8s (8–8) in AQA GCSE Combined Science (Trilogy, Higher Tier), you get your money back.

All you have to do is send us a photo of your official exam-board-issued results document with your full name and grades via the chat button, and we’ll process your refund immediately — no questions asked.
To the best of our knowledge, no other GCSE science learning solution focuses on quality as much as we do.

Furthermore, the technology to deliver the best possible lesson to every student, to track whether every topic has been mastered to a grade 8/9 standard, and to ensure knowledge is retained over time simply doesn’t exist outside of Up Learn.
Up Learn’s GCSE Science course is built specifically for AQA Combined Science (Trilogy).

Students studying AQA Combined Science (Synergy) are still welcome to use Up Learn, and many find it very helpful for building understanding. However, Synergy is assessed differently and is not an exact match to our course.

Because of this, the 8–8 Guarantee applies only to AQA Combined Science (Trilogy) and does not cover the Synergy specification.
We think this page has explained everything you need to know, but you can also view the legal text on our Terms & Conditions page.